निविदा शिकायतों का निवारण.

अधिक जानते हैंGrievance Portal

Grievances, if any, of tendering parties shall be lodged with the Tender Grievance Redressal Committee of CPCL, with a copy to the Tender Inviting Authority.

Mr.S.SADAGOPAN,
Chief General Manager,
(CP/BD/R&D) – Convener,
Chennai Petroleum Corporation Limited,
536, Anna Salai, Teynampet,
Chennai – 600 018,
Tamil Nadu.
E-mail: ssadagopan@cpcl.co.in

Mr.T.N. K.BAPIRAJU 
Chief General Manager
(Technical) – Member
Chennai Petroleum Corporation Limited,
Manali Refinery,
Thiruvottriyur – Ponneri High Road, Manali,
Chennai – 600 068,
Tamil Nadu.
E-mail:bapi@cpcl.co.in

Mr. S.VENKATESWARAN
Chief General Manager
(Finance) – Member,
Chennai Petroleum Corporation Limited,
Manali Refinery,
Thiruvottriyur – Ponneri High Road, Manali,
Chennai – 600 068,
Tamil Nadu.
E-mail: venkat@cpcl.co.in

Mrs.VIDYA RAJAN,
Deputy General Manager
(Finance) – Member
Chennai Petroleum Corporation Limited,
Manali Refinery,
Thiruvottriyur – Ponneri High Road, Manali,
Chennai – 600 068,
Tamil Nadu.
E-mail:vidya@cpcl.co.in

The Committee will examine the grievances and put up its recommendations to the concerned Functional Director, who will be the Grievance Officer.

Grievances regarding the Notice Inviting Tender (challenging the conditions of tender) shall be submitted to the Cell within three working days from the last date of sale of tender documents.   The grievances received later than three working days will not be entertained.

Grievances regarding the tender process (other than NIT related grievances) shall be submitted to the Committee before the price bid opening.

The decision taken by the Grievance Officer will thereafter be communicated to the aggrieved party, in writing, by the Convenor of the Grievance Redressal Committee.

In case, the Tendering Party is not satisfied with the decision of the Grievance Officer, he will have the right to appeal.  The Tendering Party shall appeal to the Convenor of the Grievance Redressal Committee.  This appeal will be considered and disposed of by a Committee of Functional Directors of the Company.